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client
Chef Bombay
type
Community Management
Role
Community Manager
location
Toronto, CA
about the project
Chef Bombay trusted me to manage their online community presence across social platforms. The goal was to keep the brand visible, human, and engaged — turning comments into a genuine growth channel.
my process
1
Reputation management — monitored brand mentions and maintained a consistent, positive brand voice across comments.
2
Engagement strategy — commented on reels strategically to increase brand visibility and drive discovery.
3
Community tone — ensured every interaction felt warm, on-brand, and culturally aware.
result
53k+
Likes on brand comments
skills used
Community building
Human behaviour
Brand voice
Community strategy



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