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Pink Poppy Flowers

client

Chef Bombay

type

Community Management

Role

Community Manager

location

Toronto, CA

about the project

Chef Bombay trusted me to manage their online community presence across social platforms. The goal was to keep the brand visible, human, and engaged — turning comments into a genuine growth channel.

my process

1

Reputation management — monitored brand mentions and maintained a consistent, positive brand voice across comments.

2

Engagement strategy — commented on reels strategically to increase brand visibility and drive discovery.

3

Community tone — ensured every interaction felt warm, on-brand, and culturally aware.

result

53k+

Likes on brand comments

skills used

Community building

Human behaviour

Brand voice

Community strategy

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